Recently, the G1 line of Qingdao vintage bus has resumed operation. The Yinlong Energy vintage bus was slowly drove out of Qingdao bus station. After a few days, the vintage has once again appeared in the lives of Qingdao citizens, leading passengers to enjoy the charming scenery and experience the blending of time and space while doing a good job in the prevention and control of the epidemic in public transport.

High quality service ensures safe transportation

In order to continue to create Qingdao tourism city business card, Qingdao Bus Group launched a special tourism bus line - vintage bus line. Yinlong vintage bus integrates nostalgia, retro, sightseeing and other unique styles, becoming the first choice for Qingdao Bus Group to create scenic features and attract tourists. Qingdao bus operation characteristic is "the north has the modern tram; the south has the vintage bus". 

With the opening of the scenic spots in downtown Qingdao, the vintage bus G1 line has resumed operation. Before the resumption of operation, not only Qingdao Bus Travel Company to disinfect and clean all vehicles, Yinlong Energy also carries out a comprehensive predictive maintenance. Since April 1, Yinlong Energy launched the "2020 Spring Vehicle Service Activities" to help the major cities to resume normal public transport operations, and effectively ensure the safe travel. The Qingdao vintage bus is the service range of this activity.

Yinlong Qingdao market after-sales service personnel take the comprehensive service and full coverage of inspection as the purpose, and carry out professional in-depth inspection and maintenance of the Dangdang car from routine maintenance to 12 major systems and 51 items. The system carefully performs vehicle inspection, discovers in advance and Eliminate the potential safety hazards in the Dangdang car and add safety guarantee for beautiful Qingdao. After-sales service technician Yang said: "Before the vintage bus resumes operation, we have inspected all the items of the vehicle, such as high voltage and low voltage, air pump, oil pump, etc., no matter whether the vehicle has problems, we have to comprehensively check it again. "Whether there is any problem or not, we will make a comprehensive inspection to ensure the normal operation."

Take the initiative to help the industry development

With the change of policies, new energy vehicles turned to market drivers. After-sales service as a link to maintain customers, its position in brand management has increased year by year. Increasing customer service satisfaction and building corporate brand value are gradually becoming a forward-looking consensus in the new energy automotive industry. With a perfect after-sales system and solid professional skills, Yinlong has taken actions to improve the company's self-service standards, enhance market reputation and customer satisfaction.

For this service activity, Qingdao bus customized team Mr.Zhang gave full affirmation, "Yinlong after-sales staff's service attitude and service quality is very good. Mr. Zhang said that in this service activity, Yinlong not only gave suggestions on vehicle operation and maintenance, but also took the initiative to detect and find problems in advance, so as to minimize the hidden dangers and improve the safety to the maximum, so as to add safety locks for bus operation.

At present, Yinlong has divided into 10 regional after-sales service centers in the country, built more than 400 repair service stations, the scope of services covering more than 80% of the country.  From 2018, Yinlong Energy grasps scientific management, introduces "2411" after-sales service standards.  Yinlong carries out a series of after-sales service activities, which have also been widely recognized by the community.

Yinlong "2020 Spring Vehicle Service Activity" has come to a successful conclusion, but the protection work will continue during the epidemic prevention and control period. All Yinlong after-sales service staff will escort every Qingdao passenger to travel in peace of mind with professional, rigorous and efficient service.